DPD UK

DPD UK – a brand to be proud of

DPD UK is the country’s fastest-growing parcel delivery company and the preferred choice of the nation’s biggest and best-known online retailers.

 

Over the past 12 years, DPD UK has grown faster than any other company in its market by putting the customer at the heart of everything it does. Several tech innovations, award-winning industry firsts and its firm focus on the environment also make it the nation’s favourite delivery company.

 

DPD UK’s industry firsts

Innovation and technology are at the heart of DPD’s services and include:

  • Predict – the UK’s first one-hour delivery window.
  • FollowMyParcel – the first real-time driver tracking service.
  • Precise – the first delivery service allowing customers to choose their own delivery window.
  • The YourDPD app – the first fully integrated delivery app, which now has over 6 million users.

DPD – investing in the future

In 2008, DPD UK carried 54 million parcels a year, with 40 depots, 4,000 people and annual sales of £393 million.

 

Fast-forward to 2020 and the company carries 263 million parcels a year, with over 8,000 vehicles, 69 depot locations, and 14,500 people.

 

By 2025, DPD UK will have 83 depots, at least five hubs and sales of over £2 billion, backed by investment from parent company Groupe La Poste.

Latest DPD UK Awards

2020

Transport/Fleet Management Initiative of the Year – edie Sustainability Leaders Awards 2020.

 

2019

Sustainable Deliveries Hero – Energy Saving Trust.

 

Gold for Environmental Improvement in the Service Industries category – 2019 Green Apple Awards.

 

Customer Experience & Loyalty Award – 2019 National Business Awards.

 

Home Delivery Operator of the Year and the Customer Care Award – 2019 Motor Transport Awards, London.

 

Best Parcel Delivery Firm – Money Saving Expert Customer Satisfaction Survey.

 

2018

Best Parcel Delivery Firm – Money Saving Expert Customer Satisfaction Survey.

 

Home Delivery Operator of the Year – 2018 Motor Transport Awards, London.

 

2017

DPD UK CEO Dwain McDonald ‘Tech Pioneer of the Year’ – Retail Week.

 

Best Parcel Delivery Firm – Money Saving Expert Customer Satisfaction Survey.

 

Innovation Award, Home Delivery Operator of the Year and Customer Care Award – 2017 Motor Transport Awards, London.

 

2016

Best Parcel Delivery Firm – Money Saving Expert Customer Satisfaction Survey.

 

The Customer Focus Award – 2016 National Business Awards.

 

Top 25 Best big Companies To Work For – Sunday Times.

 

Business Excellence Award, Customer Care Award and Training Award – 2015 Motor Transport Awards, London.

 

2015

Special Which? Award for customer care and driving change in the sector.

 

Queen’s Award for Enterprise.

 

Best Parcel Delivery Firm – Money Saving Expert Customer Satisfaction Survey.

 

Best Employee Experience – Automotive, Transport and Technology – UK Employee Experience Awards.