Dwain McDonald

About Dwain McDonald, DPD UK CEO

 

Dwain McDonald joined delivery company DPD UK (formerly Parceline) in 1988 as a 22-year-old sales executive, working his way up to become CEO in 2008.

 

An innovative and passionate business leader, he is the driving force behind the company’s phenomenal transformation in the last 12 years from middle of the pack B2B carrier to undisputed Number 1 in the home delivery market. The company has doubled in size since 2013 – notching up annual sales of £1.4bn in 2019 – and is now the ‘go-to’ carrier for high profile retailers who value a flexible and personalised doorstep experience.

 

DPD now has over 14,500 people, operating more than 8,000 vehicles from 69 depots and delivering 263 million parcels a year.

 

Dwain’s vision and passion for bleeding edge innovation have brought to life a series of market-disrupting firsts, including:

  • Predict – the first one-hour delivery window.
  • FollowMyParcel – the first real-time driver tracking service.
  • Precise – the first delivery service that allows customers to choose their own delivery window.
  • The YourDPD app – offering unrivalled levels of choice and control to its 6 million users.

DPD UK is also at the forefront of the drive for greener and more sustainable deliveries. In 2018, it opened the UK’s first all-electric parcel depots in Westminster and Shoreditch, deploying a fleet of innovative zero-emission vehicles.

DPD UK: a serial award winner

 

Under Dwain’s leadership, DPD has won nearly 50 industry awards in the last 11 years.

 

In 2017, Dwain McDonald was named ‘Tech Pioneer of the Year’ by Retail Week.

 

Dwain is also author of ‘This is us and this is how we roll’, an illustrated 143-page book where he shares his vision, describes the unique DPD UK culture and gives his take on leadership and the importance of brand.

 

A lifelong Stoke City FC supporter, Dwain has been married to Diane for over 30 years and the couple have three children.

Dwain McDonald - This Is Us And This Is How We Roll