I’m Dwain McDonald, former CEO of the nation’s favourite delivery company DPD UK.
Until March 2021 I presided over DPD UK’s transformation into the fastest-growing major parcel delivery company in recent years – making it the ‘delivery company of choice’ for online retailers. It’s a phenomenal market-leading company that has won new business, major awards, set new records every year and has won the hearts and minds of customers. DPD UK is a fast-paced, high-octane company and I was totally obsessed with customer service.
I created a blog to share leadership, tech and corporate culture insights with fellow business leaders and entrepreneurs.
In my blog I share my thoughts, opinions and experience in leadership, innovation and technology. I explore the story behind the story, what makes a business and its team stand out from the crowd, how to foster the right culture for your business, and how to stay at the top of your game. Think of it as a manual for success.
I hope you enjoy reading.